Effective Date: 25/5/2025

Welcome to Hamara Shop Mart, your trusted online shopping destination in Pakistan. These Terms and Conditions govern your use of our website, services, and all related content. Please read them carefully before accessing or using our site, as your continued use indicates your agreement to these terms.

This document is designed to protect your rights as a customer while also outlining the responsibilities of both parties—you (the customer) and us (Hamara Shop Mart).

Acceptance of Terms

By visiting, browsing, or making a purchase through https://hamarashopmart.com, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions, as well as our Privacy Policy, Shipping Policy, Return Policy, and Refund Policy. If you do not agree with any part of these terms, please refrain from using our website.

Eligibility

To use our services, you must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian. You represent and warrant that you have the legal capacity to enter into a binding agreement.

Account Registration and Security

To make purchases, you may need to register for an account on our website. By registering, you agree to:

  • Provide accurate, current, and complete information.

  • Maintain the confidentiality of your account credentials.

  • Accept responsibility for all activities that occur under your account.

We reserve the right to suspend or terminate your account if any information is found to be inaccurate or misleading.

Orders and Acceptance

Product Listings

We strive to display accurate product images, descriptions, and prices. However, we do not guarantee that all product details will be error-free or perfectly match actual items due to variations in display settings and manufacturing.

Order Processing

Once you place an order, you will receive an order confirmation via email or SMS. This confirmation does not signify acceptance; it only confirms receipt. Final acceptance occurs once we dispatch the order.

Order Cancellation

We reserve the right to cancel orders for any of the following reasons:

  • Product out of stock

  • Pricing or typographical errors

  • Payment verification failure

  • Suspected fraud or unauthorized activity

If your order is canceled, we will notify you and issue a full refund where applicable.

Pricing and Payment

All prices listed on our website are in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.

Accepted Payment Methods

We accept a variety of secure payment options, including:

Cash on Delivery (COD)

Bank Transfers

Credit/Debit Cards

Mobile Wallets (Easypaisa, JazzCash, etc.)

By providing payment information, you confirm that you are authorized to use the chosen method.

Pricing Errors

In the event of a pricing error, we reserve the right to cancel or modify the order. You will be informed of the correction and can choose to continue or cancel the order.

Shipping and Delivery

For complete details, refer to our Shipping Policy.

Coverage

We deliver across Pakistan, including major cities and remote areas, using reliable courier partners.

Shipping Timeframe

Standard Delivery: 3 to 7 working days

Remote Areas: May take up to 10 working days

Delivery Issues

We are not liable for delays caused by natural disasters, strikes, courier errors, or other unforeseen circumstances.

Intellectual Property Rights

All content on Hamara Shop Mart—including but not limited to text, images, logos, graphics, videos, and product descriptions—is the intellectual property of Hamara Shop Mart or its licensors and is protected under Pakistani and international copyright and trademark laws.

Restrictions

You may not:

  • Reproduce, distribute, or use content without written permission.

  • Use any data mining or scraping tools to extract website content.

User Conduct and Obligations

You agree not to:

  • Post false, misleading, or harmful content.

  • Violate any laws or regulations.

  • Attempt unauthorized access to our servers, data, or accounts.

Any abuse or misuse may lead to the suspension or permanent ban of your account.

Third-Party Links and Content

Our website may contain links to third-party websites. These are provided for your convenience only. We are not responsible for the content, accuracy, or privacy practices of external sites. Use of such sites is at your own risk.

Limitation of Liability

Hamara Shop Mart shall not be liable for:

  • Any indirect or consequential damages.

  • Loss of profits, data, or business opportunities.

  • Product misuse or external issues beyond our control.

Our maximum liability in any case will not exceed the value of the item purchased.

Disclaimer

The website and all products and services are provided on an “as is” and “as available” basis. We make no warranties, express or implied, including but not limited to:

  • Merchantability

  • Fitness for a particular purpose

  • Non-infringement

Indemnification

You agree to indemnify and hold harmless Hamara Shop Mart, its affiliates, partners, and employees from any claims, losses, or damages arising out of your misuse of the website, violation of terms, or infringement of any rights.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Pakistan. Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

Changes to These Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting. It is your responsibility to review this page periodically.

Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Email: contact@hamarashopmart.com
Website: https://hamarashopmart.com

Thank you for shopping with Hamara Shop Mart. Your satisfaction is our priority.